The problem with Rex
How much do you truly understand about your clients? Why they value and dare I say it, love you? And when was the last time you validated what you think is important [...]
How much do you truly understand about your clients? Why they value and dare I say it, love you? And when was the last time you validated what you think is important [...]
I've been thinking a lot about motivation lately, particularly when it comes to playing to win or playing not to lose. Think about any sport with qualification rounds. There's a noticeable difference [...]
I often speak with disillusioned business leaders who feel stuck in what seems a never-ending game of whack-a-mole. Putting out fires, juggling resources, handling cash flow, and a million other things. They [...]
I’m fascinated watching the uptake of AI language models. They’re a profound paradigm shift in how we approach work. Like any new frontier, there will be those who thrive and others who [...]
While curiosity may have killed the cat, it’s essential in our roles as leaders. Why are things happening this way? Because they always had. But why? What was the original reason and [...]
Be careful what you measure – you may not get the results you’re expecting. A few years ago, part of the UK health system wanted to reduce the number of cardiac deaths. [...]
Do you find it difficult to estimate how long a job will take? Put a finger in the air? Then find it expands to the available time you’ve estimated? This happens to [...]
There’s a huge difference between theory and implementation. Especially when it comes to dealing with people. Moving into sales roles, I read tons of books. Went to courses. Studied persuasion techniques and [...]
What the standard you walk past? As a leader what will and will you not tolerate? These questions have a profound impact on your business. Chief of Army Lieutenant General [...]
Do you have employees who aren’t stepping up? Performing to the best of their ability? Making mistakes which end up costing you both time and money? As a leader, what’s your take? [...]
Like the nation, Barbara and I have been gripped with Matildas fever. Never thought we’d be sitting both at a live site and glued to the TV watching soccer matches. Watching a [...]
"I’m REALLY frustrated! Everything seems to sit on my shoulders. My staff don’t take responsibility, stuff doesn’t get done on time, mistakes happen. I’m working very long hours. I’m tearing my hair [...]
"I’m REALLY frustrated! Everything seems to sit on my shoulders. My staff don’t take responsibility, stuff doesn’t get done on time, mistakes happen. I’m working very long hours. I’m tearing my hair [...]
The Persecutor, Victim and Rescuer. Elements of Stephen Karpman’s drama triangle which have real world consequences in leadership. I’ve witnessed the triangle play out in lots of family businesses and partnerships. And [...]
We’re moving house. There’s a defined date – stuff has to be packed and ready to move. Which brings up an interesting topic – deadlines. I’ve been mulling over why we take [...]
Over 40 years I’ve come across a wide variety of leaders. Some great, others positively toxic. I vividly remember one particularly toxic individual back in the 1980’s. Completely autocratic, he [...]
What happens when you get challenged? As a leader not everyone will agree with you. How you respond is critical. Do you get defensive? Feel resistance? Push back? Or do you encourage [...]
When working with business leaders, we emphasise that everything starts at the top with your leadership. Leadership ultimately is creating a space where people want to belong. And you as [...]
Let’s talk about leadership. At its core, we’re all leaders on some level. No matter what you do people are watching and evaluating you. Some choose to follow you. This is especially [...]
Let’s talk about leadership. Over the years I’ve seen a common theme with expanding businesses when it comes to employing staff. As business owners the buck stops with us. Ultimately, we’re responsible [...]
As a business leader your job is to set the vision and direction for your organisation. Create and support a team which produces results for your clients. Your job as a leader [...]